CRM Project Update – December 2017

Welcome to the final CRM Project Update for 2017!

Technology improvements now available for Clubs include:

Incorrect athlete codes for 2017 athletes have been cleansed in bulk to improve data quality.
Athlete Codes rules for all athletes have been defined.  Please ensure your Club is following these rules in 2018.
2018 Athlete Coding guide has been released.  Please ensure your Club is following this guide from 4 January 2018.
Gymsport and Level drop down lists in Club Admin Portal have been improved.
Real-time updates to an Athlete’s Gymsport and Level (will no longer rely on an overnight procedure to update the data).
New & Improved Add or Transfer an Athlete Form has been released.  These improvements will reduce the number of duplicate and blank records being created.
Improvements to the Club Importer Tool template have been released which provide more useful and timely validation on athlete data prior to import.

Further technology benefits for Clubs underway include: 

Integration between Marsh, the new national insurer and the national database for Certificates of Currency. 
Improvements to the Online Club Affiliation form.
The ability for Clubs to manage relationships and uploaded affiliation documents as self service via Club Admin Home at any time of the year.